《酒店服务英语-上》教案.docxVIP

PAGE PAGE 22 国家中等职业教育改革发展示范学校建设 四川省绵阳财经学校 高星级饭店运营与管理专业电子教案 课程名称： 酒店服务英语 任课学部： 中专教学部 教 研 室： 旅游教研室 制 定 人： 崔 蓉 制定时间： 2014年8月18日 四川省绵阳财经学校 《酒店服务英语》电子教案 章节 课题 Unite 1 Room Reservation 房间预订 授课专业 及班级 13级酒店高星级 饭店运营与管理1、2班 课型 理实一体、过程考核 教具学具 电教设施 Blackboard/ electronic teaching plan 总学时 8 课堂讲授 4 课带实训 4 教学目标 知识 目标 1. The room style in hotel 2. Useful expressions for making a reservation 技能 目标 How to introduce and recommend the room to the guest How to make a reservation for the guests 素质 目标 As a reservationist, you should be politely to each guest, smile and speak softly .Make a relation of mutual understanding or trust between people. 教学重 难点 重点 Teach students to make a reservation for the guests 难点 How to teach students to book a room successfully by introducing and recommending the room to the guest 学法引导 Lecture / discussion / exercise / group work 参考资料 与教材配套的语音光盘 课后体会 本单元学习后，学生基本能掌握客房预订的程序和预定中常用的句型，能在角色扮演中与客人进行简单对话，根据客人的需要完成客房的预订。 教学内容 Unite 1 Room Reservation 学时 8 教 与 学 互 动 设 计 教学环节 教 师 活 动 内 容 学生 活动内容 时间 【一】 组织教学 Greeting and make a roll call Greeting and answer 2mins 【二】 新课导入 Introduce the main content of hotel English, and how to learn hotel English. The most important goal is open your mouth to speak and communicate with others. There no such new words in hotel English and some sentences easily be repeated, so you should practice these sentences hardly and can communicate with different people in different situation. So I hope all of you can master this important ability and practice it by heart. Listing/discuss and answer questions 5mins 【三】 新授新课 Step 1 Snapshot Step2 Conversation Step3 Focus on Step 4 Listening Step5 Interchange activities Step6 Homework Step 1 Snapshot 1.Snapshot T:Now please look at unit 1 which blasts 6 parts. It may cost us 8 classes. Look at Reading Tips. I’ll ask someone to read it and then I’ll tra