2016 ASQ 黑带考试大纲CSSBB.pdfVIP

AMERICAN SOCIETY FOR QUALITY CERTIFIED SIX SIGMA BLACK BELT (CSSBB) BODY OF KNOWLEDGE The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which test questions will be written. This information will provide guidance for the candidate preparing to take the exam. The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam. It is meant to clarify the type of content to be included in the exam. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. A complete description of cognitive levels is provided at the end of this document. I. Organization-wide Planning and Deployment (Questions 12) A. Organization-wide considerations 1. Fundamentals of six sigma and lean methodologies Define and describe the value, foundations, philosophy, history, and goals of these approaches, and describe the integration and complementary relationship between them. (Understand) 2. Six sigma, lean, and continuous improvement methodologies Describe when to use six sigma instead of other problem-solving approaches, and describe the importance of aligning six sigma objectives with organizational goals. Describe screening criteria and how such criteria can be used for the selection of six sigma projects, lean initiatives, and other continuous improvement methods. (Apply) 3. Relationships among business systems and processes Describe the interactive relationships among business systems, processes, and internal and external stakeholders , an