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Table of Contents
How to Use the CAPM Certification Handbook 1
About PMI’s Certification Program 2
Overview of the CAPM Credential 4
Overview of the CAPM Certification 4
Timeline of the CAPM Certification Process 5
CAPM Eligibility Requirements6
CAPM Certification Application & Payment 7
How to Complete the Online Application 7
How to Record Your Experience or Education on the Application 8
Application Processing 9
CAPM Certification Fees 10
How to Submit Payment11
CAPM Refund Policy12
PMI Audit Process 13
PMI Audit Process13
CAPM Recertification 14
CAPM Recertification 14
CAPM Examination Policies & Procedures 16
CAPM Examination Information 16
CAPM Examination Blueprint 17
Examination Administration 18
Examination Language Aids 19
Test Accommodations for the Examination 20
Legal Restrictions on Taking the Examination 21
Examination Eligibility 22
How to Schedule Your Examination23
Inside North America: 25
Outside North America: 25
Rescheduling/Cancellation Policy for online proctored and center based Exams 27
Rescheduling/Cancellation Policy for PBT Exams 28
Extenuating Circumstances 29
PMI Examination Security and Confidentiality30
Examination Requirements and Instructions 31
Examination Report36
Reexamination 36
Certification Complaints Process 37
Certification Policies & Procedures 37
Certification Appeals Procedure 38
Use of Your CAPM Certification 39
PMI Code of Ethics and Professional Conduct 40
PMI Certification Application/Renewal Agreement 41
How to Use the CAPM Certification Handbook
This handbook contains information on how you can apply for the Certified Associate in Project
Management (CAPM) ® certification—a certification designed to reflect an individual’s knowledge of
project management processes and terminology. This handbook applies to online proctored testing
candidates as well as center-based and pape
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