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收到客户询盘时的回复:
Dearsir,
WeherebyacknowledgereceiptyourinquiryofXX,(products)andijustgottheinformationfromourproductiondep artment,thesestandardisavailableforus.andthenowplscheckthequotationbelow:
Thespecificationyourequired:
Thelength:
Thediameter:
Thematerial
........
Theprice:XXusd/pesFOB(tianjin)
Ihopethisistheoneinyourfavor,Asaexperiencedcompany(ISO9001:2000)intheXXfiledformorethan20years.an dwetaketheopportunityseriouslytocooperatewithyou.ifyouhaveanyquestions,plsfeelfreetocontactme.iwi lltrymybest
Thanksandregards
签名
客户询盘模糊,向客户询问规格
Dearsir,
ThanksforyourinquiryofourXX(products).onweareinXXfiledformanyyears,soweareconfidentwecandoit.butt hespecificationsyougivenisstilllack.suchasthediameter,meterial,quantityandsoon. ,soplscanyouse
ndusthedetails?thedrawing(cad)isok. Afterweconfirmed,wearehappytoprovideyouwithourgoodqualityandcompetitiveprice. Lookforwardyoursoonestreply,
Thanksandregards
签名
针对客户的讨价还价的回复
Dearsir,
Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,yo uknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.
Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisisthebesticandoforyou.
Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimportantisthequality,it hink.
Ifyouanycomments,plsletmeknow. Thanksandregards
Angela
这个得针对情况,如果利润真的不太高,就这样写没有关系,如果老板太黑了,就给点折扣,关于价格不是一封 两封的邮件可以搞定的,总之灵活点啦
应对客户的迟迟不回复的邮件:
Dearsir,
Didyoureceiveourquotationondec12th?andnoreplyfromyou.iwaswaitinguntilallthecolleagueslefttheoffic e.Maybeyouareverybusy.
Soplscanyoutakesometimetogivemeareply?andkindlygivemesomeadviceonXX(products) Lookforwardyourreply
Thanksandregards Angela
面对客户迟迟不回复
Dearsir,
Howareyouthesedays?IamangelafromXXcompany,hopeyoustillrememberme.yousentusainquiryofXXproducts.An dwequotedforyouondec12th.
Canyousendmeareplywhichcanstatedyouradvice?youknowweusuallykeepourclient’sdataandadviceintheachi
ves,sothatwemakespecialanddivideplanandscheduleforeachclient.
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