《商务英语函电》第三章.pptx

ENQUIRY, OFFER COUNTER-OFFER & ACCEPTANCE; Steps in Business Negotiation;;; Business negotiation in international trade usually starts with an enquiry. Enquiries are generally made by the importers either orally or in writing to the exporters to inquire about information on certain goods or service and the terms and conditions of transactions.;; Enquiry may be sent out to a single supplier or several suppliers. Although it is not legally binding upon either the importer or the exporter, it is the first step towards successful business, which should be handled with great care. A good enquiry should provide sufficient information for the exporter to quote efficiently and accurately. All the information conveyed should be clear, concise, reasonable and to the point. Most enquiries, especially those from regular customers, may be very short and simple in content. ; Task 1 A General Enquiry Task 2 A Specific Enquiry ; Task 1 A General Enquiry; （A）某进口商从商会获悉某出口商供应毛毯后，现致函出口 商，作自我介绍并请对方提供相关产品信息以便进一步了解。 （B）出口商在收到进口商的询盘后，及时回复并寄送相关资 料。; enquiry chamber of commerce supply FOB handle appreciate information ; term quantity inquire enclose hesitate anticipate ;(A) A General Enquiry Dear Sirs, We have noted from your Chamber of Commerce that you are exporters of high-fashion blankets and would like to know whether you can supply us on FOB basis. As one of the largest importers in our country, we have been handling textiles for nearly 20 years. Various kinds of blankets sell fast here, especially those fine in quality but low in price. It will be highly appreciated if you could send some brochures or pictures so as to give us more information about the quality and design of your blankets. If the goods and terms are satisfactory, we shall probably buy in la