performance management guide（performance management guide）.doc

Managing Performance Guidelines for the Tasmanian State Service Managing Performance Guidelines for the Tasmanian State Service These guidelines are for use by State Service agencies and authorities which are referred to collectively in this document as agencies. Public Sector Management Office 2012 Contact us Public Sector Management Office Email: psmo@.auPhone: 03 6232 7140 .au/divisions/psmo Postal Address: Level 9, 144 Macquarie StreetHOBART TAS 7001 ? State Government of Tasmania – Public Sector Management Office 2012 Creative Commons — Attribution 3.0 Australia — CC BY 3.0 ? State of Tasmania 2011 ISBN 978 0 7246 5635 9 Table of contents 1. Who are these guidelines for and why have they been developed? 4 2. Who should use the guidelines? 4 3. Why use these guidelines? 5 4. When should these guidelines be used? 5 5. Ministerial Direction 26 and State Service Amendment (Performance) Act 2011 6 6. What is a Performance Management System and why is it important? 7 7. Key elements of an effective Performance Management System 7 8. The Performance Management Plan 18 9. Performance assessment 19 10. Managing underperformance 19 11. The Performance Improvement Plan 22 12. Termination of employment 23 13. The grievance and dispute resolution process 24 14. Agency reporting requirements 25 15. References 28 Who are these guidelines for and why have they been developed? Most agencies will have their own guidelines which support their Performance Management System. The purpose of this document is not to replace or over-ride agency guidelines (other than processes relating to underperformance), rather it is designed to: provide context and additional information on specific actions, processes, roles, responsibilities and requirements identified in MD 26; provide best practice guidelines from which agencies can measure their own Performance Management Systems; and provide best practice guidelines from which they can draw information t