六码基准调查结果作者robbryant质量保证合规副裁说明.pdf

SixSigmaSurveySummary

•Thissurveywasconductedelectronicallyviatheintethrough

totheirglobalcustomers.

•Thisreportseparates“CompaniesUsingSixSigma”from“Companies

NOTUsingSixSigma”inordertocomparethem.

•Outof492responses,224useSixSigma(46.5%)and266donotuseSix

Sigma(53.5%).

•TheresponsesfromSixSigmauserscamefromover170different

companiesofeverysize.

•22.3%oftheresponsesfromSixSigmauserswereoutsideoftheUSA.

•50.7%ofSixSigmausersarenon-manufacturing,43.3%measureservice

performanceand39.7%measuremanufacturingperformance.

•33%ofSixSigmausersarefromcompanieslessthan1,000and53%are

fromcompaniesunder5,000soitsnotjustforbigcompaniesanymore

•56%ofSixSigmausershavebeenusingSixSigmalessthantwoyears.

•Only25%useSixSigmaastheirprimaryQualityManagementSystem

(QMS),but71%useitasoneoftheirQMS’sand84%useittoimprove.

•62%useinternalBlackBeltstoconductthetraining.

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SixSigmaSurveySummary(Cont’

•38%spendlessthan$50KonSixSigmaand58.5%spendlessthan

$1,000perstudent.

•Over77%oftherespondentsmeasuretheircostsavingsand/orprofit

reasesasresultoftheirSixSigmaprogram.

•SixSigmaisusedmoreforcostsavingsthanProfitreases.

•66%traintwototwentystudentsatatime.

•71%oftherespondentsuseSixSigmaasoneoftheirQMS’s.

•ThetoptenProcessImprovement“ToolsUsed”andhadthe“Greatest

Benefit”whetherSixSigmawasusedornotare:

⚫ProcessMap,RootCauseysis,CauseEffectysis,Benarking,and

ProblemSolving.

•RespondentsNOTusing