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************Improvement工作inaparticularareawillbedrivenoffasetoftargetsthatdrilldowntothemachineandworkunitlevel.TargetControlSheetswillbeusedtomaintainvisibilityagainstthesetargetsDEFINEACTIONPLANS,EXPECTEDRESULTS,ANDPROCESSINDICATORS:******Toillustratetheconceptofmindset,Iwouldliketodrawyourattentionto4differentmindsetsthatcouldexistinPetronastoday.Ifyoubelievethatyouwillonlyberewardedfordeliveringbusinessresultsandthatyouarenotaccountableforbuildingleaders,youwillhaveafinancialresultfocusedmindset.Thisinturnmightcauseyoutoonlyfocusonfinancialresultsanddisregardpeoplecoachingandmentoringinyourdailybusinessactivities.IfyoubelievethatwhateverproblemsPetronasfacestodayareissuestobesolvedonlybytheMC,youwillhaveanemployeemindsetandnotthatofanownerofthecompany.Thismindsetmanifestsitselfwhenyoufindyourselfconstantlyawaitingdirectionfromabovetoguideyourdailywork.Ifyoubelievethatasamulti-businesscompanyPetronasisbynatureintegratedandnoadditionaleffortisneededforintegration,youmightdevelopasilomindset.Somemightalsobelievethatifyoujustdeliverthebestpossibleresultsforyourownbusiness,bydefaultthatwillbethebestoutcomeforPetronas.ThiswillcauseyoutoputtheinterestsofyourownbusinessaheadofeverythingelseandnottakeintoaccountwhatmightbethecommongoodforPetronasasawhole.Finallyifyoubelievethatgrowthismeasuredonlybysizeandthatprofitabilityandvaluecreationissecondary,youwillhavea“onlysizematters”mindset.Thismaycauseustochaseallopportunitiestogrowwithouttakingintoaccountthevaluecreatingpotentialoftheseopportunities.**Finally,wewouldliketocloseupourpresentationbygivingyouaviewonourtransformationpathmovingforward.Wearehighlyawareofo
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