作为团队成员工作.pdf

Group Facilitation Skills - Objectives ◼ Capabilities Needed for Driving Results through the Group Process 1. Select members, leaders and sponsors for CFT’sand BRTs 2. Launch CFT’sand BRTs 3. Facilitate and coach effective team meetings 4. Facilitate and coach consensus decision making 5. Assess and optimize team effectiveness Teams - Why Bother? ◼ Better solutions built on consensus knowledge and debate ◼ Faster solutions driven by cross-functional representation and influence ◼ Understood solutions developed by multilevel contributors ◼ Approved solutions developed with executive sponsorship (empowerment) ◼ Institutionalized solutions designed, installed and adjusted by employees Group In ction Ingredients Two Dimensions of Team Performance ◼ Content Technical subject matter of the group Typically consumes entire focus of the team ◼ Process In ction of team members Typically overlooked although essential to team success What is a “Team” in the Context of TCT? A Working Definition: ◼ TCT Teams (BIT’s,CFT’sand BRT’s)are small empowered groups of people with cross-functional experience working toward defined goals for which they are measured and mutually . Team Selection Guidelines Identifying the Best People for Driving TCT Results ◼ Team Member Selection Criteria Knowledgeable in functional subject matter expertise Respected by co-workers and management Interested in improvement of the business ◼ Team Leader Selection Criteria Self motivated to assume extra- leadership responsibilities Effective verbal and written communicator Influential and constructively al ality