合作管理培训讲座中英文.pptxVIP

“Partnering〞 is about going back to the way people used to do business and putting the handshake back into business. 合作管理是採用以往做生意的方法,用握手合作的方式作為基礎. ;“Partnering〞 provides mechanisms for co-operation between the participants, so that energy-sapping disputation is removed and productive working relations are carefully and deliberately built, based on mutual respect, trust and integrity. 合作管理製造合作機制給各方的參與者,以致爭論被消除及建立有建設性的工作關係,是小心地及有意地建立,建基於彼此尊重,信任及誠 實正直. ;合作管理;PARTNERING;PARTNERING;Agreement on roles and responsibilities 角色及責任的協議;THE CHARTER; Typically Includes 通常包括 TEAM WORK 團隊精神 AVOIDING LITIGATION 防止打官司 ENHANCING REPUTATION / PRIDE 提高聲望 / 自豪感 FAIRNESS / EQUITY 公平 / 公正 ; Recognition that many problems arise from the way we work (or don’t work well ) together 承認很多問題是因我們的工作方式 Recognition that many of our processes and procedures are inefficient ( and should be discarded ) 承認很多我們採用的工序及步驟是不完善 Recognition that your staff don’t work well with your clients and their fellow project professionals 承認我們的同事未能與業主及其他專業人仕融洽共事 Recognition of the VALUE of a true customer focus, and effective relationship management 承認一個真實的顧客焦點及關係管理之價值 Dissatisfaction with project outcomes 對於工程結果的不滿意;Cooperation NOT Confrontation 合作 不是 對抗 Shared Goals NOT Separate Goals 同一目標 不是 分散目標 Mutual Respect and Trust NOT Distrust 彼此尊重和信任 不是 猜疑 Team Effort NOT Individual Effort 團結力量 不是 單一力量 Improved Project Performance 改善工程表現 ; Being in Conflict is not failing - not dealing with it is 有爭執不是失敗 - 沒有處理才是 Partnering is a Commitment to address conflicts as they arise 合作管理是一項承諾去處理爭執;HOW DO WE DEVELOP OUR SKILLS INRELATIONSHIP MANAGEMENT如何發展我們的技巧於人際關係管理上;The Charter 約章;PARTNERING;Overall cost Leadership Differentiation (e.g. Strengths and wea