群体决策支持系统.pdfVIP

第10章 群体决策支持系统 （GDSSs） 华东师范大学计算机应用研究所 顾君忠 2007-6-23 1 10.1 决策和决策支持系统 2007-6-23 2 DecisionSupport Systems –DSS • Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions. /decision-support- systems-dss.html 2007-6-23 3 •DSS,the termrefers toan interactive computerized systemthat gathersand presents data froma wide rangeof sources,typically for business purposes. DSS applications aresystems andsubsystems that helppeople makedecisions basedon datathat is culledfrom awide rangeof sources. … .Some decision support systemscome veryclose toacting as artificialintelligence agents. •DSSapplications arenot singleinformation resources,such asa databaseor aprogram that graphicallyrepresents sales figures,but the combinationof integratedresources working together. • /TERM/D/decision_support_system.html 2007-6-23 4 10.1.1 决策和决策方法 •决策面向未来； •决策有明确目标； •决策要有两个以上的备选方案； •决策的核心是分析； •决策是一种包括若干阶段的思维分析过 程。 2007-6-23 5 DecisionMaki