选修七 3.3《unit 3　listening and speaking》ppt课件 公开课精品课件.ppt

You missed your flight because you think that it was not announced over the loudspeaker. Customer: Excuse me but Im feeling very annoyed because Ive missed my flight. Im sure it wasnt announced. Ive got to get to Beijing by tonight. Is there another flight I can go on? Situations: Airline official: All our flights are announced, sir/ madam, but Ill see if I can book you on another flight. Can you show me your ticket? Customer: Sure. Airline official: Im sorry but there arent any seats available on the flights today but I can get you on a flight early tomorrow morning. Customer: Im sorry but thats not good enough. Ive got to get to Beijing today. Airline official: Well, theres nothing I can do about it. Customer: Then, Id like a refund please. Ill go with another airline. Airline official: Fine. 2. The fish you ordered tastes terrible. Complain to the manager of the restaurant. Customer: Excuse me. Waiter: Yes, sir/madam. Customer: Im afraid that this fish I ordered tastes terrible. Waiter: Oh really. Whats the problem with it? Customer. It doesnt taste fresh to me. Id like to order something else. Waiter: Well, Ill go and talk to the manager. Customer: Thanks. (A moment later) Waiter: Yes, thatll be fine. Heres the menu. Customer: Thanks. 3. The trousers the tailor had made for you are too short. Complain to the tailor. Customer: Good morning. Im sorry but when I put these trousers on this morning I found that they were too short. Can you let them down for me? Tailor: Well,