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营业员岗位职责(Sales staff responsibilities)
营业员岗位职责(Sales staff responsibilities)
Thanks to the constant group of five and Liu, Hu ching of Sens trust and support.
In April 18th we went to Zhuzhou, to conduct research on the groups two big pharmacy, at the same time with the relevant departments responsible for the depth of communication, let us on the five main industry group - constant pharmacies have a comprehensive and clear cognition. The research situation and coping strategies of the following report, please.
Operation management module
The status quo (problems)
Solution
Execution and completion time (recommended)
The image of the standard
1, the overall environmental health status is very poor;
2, poor image, dirty old clothes, most people in the blues, with professional image;
3, goods shelves, display are somewhat old-fashioned, there are old and even empty cabinet (part of the back cabinet), make people feel a lack of rigorous management of the pharmacy, and may even cause not trust.
Stores the overall image representative of a corporate image, which directly determines the customer experience, customer evaluation is a pharmacy is trustworthy, willing to an important basis for a second visit. Especially the 70, 80 or even 90 of the new consumption in the main, they are more concerned about the shopping environment, service personnel, we must have a sense of crisis, we must pay enough attention to.
1, enhance the overall brightness of store: store the brightness increased (consider light), create a bright and clean feeling, is convenient for customers to buy.
2, immediately change tooling: it is too dirty, and staff revealed tooling within the personal clothing, shoes should also be unified, unified style (such as uniform plate, mature flower), the proposed makeup posts, shaping the angels pure and lovely images.
3, the environmental sanitation cleaning: especially health corner, regardless of whether the customer at every place to get, should be clean, bright, but because we are doing in the pharma
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