第017章项目管理.pdf

 You should be able to: 1. Discuss the behavioral aspects of projects in terms of project nel and the project manager 2. Ex in the nature and importance of a work breakdown structure in project management 3. Give a general description of PERT/CPM techniques 4. Construct simpl work diagrams 5. List the kinds of information that a PERT or CPM ysis can provide 6. yz works with deterministic times 7. yz works with probabilistic times 8. Describe activity ‘crashing’ and solve typical problems Instructor Slides 17-2  Projects  Unique, ime operations designed to plish a specific set of objectives in a limited time frame  Examples:  The Olympic Games  Producing a movie  Software development  Product development  ERP implementation Instructor Slides 17-3 Instructor Slides 17-4  Projects go through a series of stages– a life cycle  Projects bring together people with a diversity of knowledge and skills, most of whom remain associated with the project for less than its full life  Organizational structure affects how projects are managed Instructor Slides 17-5  The project manager is ultima y responsible for the success or failure of the project  The project manager must effectively manage:  The work  The human resources  Communications  Quality  Time  Costs Instructor Slides 17-6  Behavioral problems can be created or exacerbated by  Decentralized decision makin