旅游英语试卷.docx

WORD格式 专业资料整理 河南省2012年普通高等学校对口招收中等职业学校毕业生考试 旅游类专业课试题卷 考生注意：所有答案都要写在答题卡上，写在试题卷上无效 一、选择题（饭店服务与管理英语 1-10；补全对话 11-18；阅读理解 19-25；餐饮服务 与管理26-45。每小题2分，共90分。每小题中只有一个选项是正确的，请将正确选 项涂在答题卡上） 饭店服务与管理英语 1-10 1．快餐 A．dimsum B．dessert C．snack D．snap 2．织锦缎 A．brocade B．velvet C．silk D．brogue 3．预订客未到 A．walk-inguest B．reservedguest C．no-show D．guaranteedguest 4．清洁工 A．washer B．presser C．seamstress D．P.A.man 5．针织品柜台 A．knitwearcounter B．garmentcounter C．pharmacycounter D．foodstuffcounter 6．灵活的 A．ideal B．critical C．fixed D．flexible 7．表现，业绩 A．personality B．perspiration C．policy D．performance 旅游类专业课试题卷 第1页（共 10页） 8．(女)上衣 A．frock B．garment C．shirt D．dress 9．保证性预订 A．confirmedreservation B．guaranteedreservation C．advancedreservation D．non-guaranteedreservation 10．人事部 A．PersonalDepartment B．PersonnelDepartment C．SecurityDepartment D．AdministrationDepartment 补全对话 11-18 (Dialogue-1) (R-Receptionist G-Guest) 11．R:Goodafternoon,Sir.WelcometothePalaceHotel. G:Goodafternoon.MynameisSims. 12．R:Iseethatyouhaveyourreservationconfirmed,butI can’tfindanyrecord ofit.Ithasbeenmisplaced. G:Well, 13．R:Iamsorry,Mr.Sims.ButIamafraidthatwearebookedsolid.Thereare noroomsavailable. G:What? Givemearoomrightnow! 14．R: It’sourfault.MayIsendyoutoanotherhotel? G:Well,itseemstomethatIhavetoacceptyouroffer. A．I’justlltakewhateverisavailable. B．Iamawfullysorry,Mr.Sims. C．Ihaveareservation. D．Idohaveaconfirmedreservation. 旅游类专业课试题卷 第2页（共 10页） (Dialogue-2) (RA-RoomAttendant G-Guest) 15．RA:Goodmorning,Mr.Sims.MayIcomethrough,please? G:Goodmorning.Itisalmost11o’clock. 16．RA:I’msorry,Sir.Iwasjustcomingalongtoyourroom.I’bellthereassoonasIfinishthisone. G:Really?Couldyoudoourroomfirstnexttime? 17．RA:Well,Ihaveasectionoffourteenrooms,andIalwaysdothecheck-outroomsfirstunlessthereisarequest. Check-outrooms?Whatarethey?Doyoumeanthatthepeoplewhogooutearlygettheirroomsdonefirst? 18．RA:Acheck-outroommeansaroomwhichisbeingvacatedattheendofa guest’sstay. G:Well,Isee. A．Wealwaysseemtobethelast. B．Butourroomhasnotbeenmadeupyet. C．Wehavetoget