国际凯悦餐饮模块如何制作牛奶咖啡.pptVIP

前言Introduction 在京津新城凯悦酒店，我们非常重视我们的客人，我们的使命是提供值得信赖的盛情款待。创造一种与我们接触后的不同 感受，这是我们对盛情款待的定义。 At Hyatt Regency Jing Jin City Resort and Spa, we highly value our loyal customer. Our Mission is providing authentic hospitality. Making a difference in the lives of those we touch, that is how we define hospitality . 一个关键的因素是非常专业的为客人服务牛奶咖啡可以 避免我们让客人失望 。 An important factor in providing Hyatt Hospitality is we serving cafe latte for our guests accurately is professional to avoid disappointing our guests. 前言Introduction 这表示我们一定要确保专业地为客人制作牛奶咖啡。 That means that we must ensure that we Make a Cafe Latte for our guests accurately very professionally. 目标Objective 到此课程结束时，我们的目标是要确保你学会 “如何制作牛奶咖啡”， 并按照酒店标准实践。 By the end of this Session, our Objective is to ensure that you have learned “How to Make a Cafe Latte ” with Confidence, and according to our defined Standards. 有问题吗？ Any Questions? 1. 准备器具Preparing Equipment 我们需要哪些器具？ What equipment do we need? 牛奶咖啡杯 Cafe latte glass 1. 准备器具Preparing Equipment 我们需要哪些器具？ (续) What equipment do we need?(Cont’d) 牛奶咖啡杯架 Cafe latte glass holder 1. 准备器具Preparing Equipment 我们需要哪些器具？ (续) What equipment do we need?(Cont’d) 牛奶咖啡垫碟 Cafe latte saucer 1. 准备器具Preparing Equipment 我们需要哪些器具？ (续) What equipment do we need?(Cont’d) 冰茶勺 Iced teaspoon 1. 准备器具Preparing Equipment 我们应该确保什么？ What do we need to ensure? 瓷器干净，没有缺口和裂缝 Chinaware is clean and free from chips and cracks 1. 准备器具Preparing Equipment 我们应该确保什么？(续) What do we need to ensure? (Cont’d) 玻璃器皿干净光亮，没有缺口和裂缝 Glassware is clean, polished and free from chips and cracks 银器干净光亮 Silverware is clean and polished 2. 制作牛奶咖啡Make Cafe Latte 我们如何制作牛奶咖啡？ How do we make cafe latte? 将杯架套在杯子上 Insert cafe latte glass in to holder 2. 制作牛奶咖啡Make Cafe Latte 我们如何制作牛奶咖啡？(续) How do we make cafe latte? (Cont’d) 将吸奶管放入咖啡机旁边的牛奶盒中 Insert the milk pipe into the milk box next the coffee machine 将咖啡杯放在咖啡出口下面 Place the latte glass under the coffee spout 2. 制作牛奶咖啡Make Cafe Latte 我们如何制作